Privacy & Terms

June 16, 2021
For us at ContentMap, it is important to be completely transparent, both how we work and how we handle the information we collect. In this privacy policy, we explain how and why we process personal data and use cookies on our website, as well as your rights and our obligations towards you as a visitor and customer. With this Privacy Policy, we want to show how we ensure that your personal data is processed in accordance with current personal data legislation.

General


This privacy and marketing policy (“Privacy Policy”) describes how ContentMap (“we”), collects, stores, uses, and discloses your personal information. The privacy policy applies when ContentMap enters into an agreement with a customer who purchases services from ContentMap. The privacy policy also applies to visitors to ContentMap's websites. 

When do we process your personal data?


Why we store information

In order for you to visit our website and have the best possible experience, receive certain information or newsletters, or enter into agreements with us, we must collect and process personal data about you.

When do we store the information

ContentMap collects and processes personal information about you when you visit our website, enter into agreements with us, apply for a job, when you participate in an event ContentMap organizes or otherwise has contact with ContentMap. The information collected from you when purchasing our services, looking for a job or needing to communicate with us is required for you to be able to enter into an agreement with ContentMap and for ContentMap to be able to provide its services, offers and other obligations to you.

How we collect it

Through the information you provide to us when ordering, looking for a job, filling out a contact form, or visiting the website in the form of cookies. Read more about cookiesin our cookie policy.

What personal data do we process about you?


ContentMap customers

The personal data ContentMap collects and processes about you as a customer who purchases our services are:
  • Legal name and identification number (organization number)
  • Account person name
  • Addresses, Visits, and billing address
  • Phone number and email address
  • Payment details
  • Customer number
  • IP address and information about your use of ContentMap's website

ContentMap website visitors

The personal data ContentMap collects and processes about you as a visitor to our website are:
  • Name
  • Address
  • Phone number and email address
  • IP address and information about your use of ContentMap's website Information about which of our services or offers you have been interested in, how you use our newsletter, blog and social channels and which events you have signed up for.

Why do we process information about you?


ContentMap customers

ContentMap processes your personal data for various purposes. ContentMap mainly processes your personal data in order to:
  • Fulfill our obligations to you as a customer, such as the implementation of agreements between the parties, invoicing, and provision of our services and support
  • Enable general customer care and customer service, as for answering questions and correcting incorrect information
  • Provide information and direct marketing, by post, e-mail, SMS / MMS and telephone regarding ContentMap's and selected partners' services.
  • Provide you with relevant information and customized offers in newsletters as well as on the web or social channels
  • Assess which payment models we can offer you, for example through credit assessments
  • Improve our customer offering, such as developing services, products and features; The information can also form the basis for market and customer analyzes, market research, statistics, business follow-up and business and method development related to the purchase of services.


ContentMap website visitors

Cookies are stored continuously, as long as you visit our website. Otherwise, personal data is stored when:
  • When you fill out a form
  • You start a conference call
  • You sign up for our newsletter or request more information from us about our services.
  • In other ways, hand over personal data to us digitally, for example via registration for training, events and seminars.
In addition to the list above, ContentMap also processes personal data about visitors to our website for the purpose of:
  • Provide special offers
  • Enable communication with you as a visitor via mail, e-mail, telephone or SMS / MMS; and
  • Enable personal offers, marketing and event invitations via phone, mail, e-mail and SMS / MMS

How long do we store information about you?


Needs

Your personal data is stored for as long as there is a need to save it to fulfill the purposes for which the data was collected in accordance with this Privacy Policy. ContentMap may save the data longer if necessary to comply with legal requirements or to safeguard ContentMap's legal interests.

Request for deletion

ContentMap saves personal data as long as you do not request that we delete your data and stop communicating with you.

How long do we store your information?


Needs

Your personal data is stored for as long as there is a need to save it to fulfill the purposes for which the data was collected in accordance with this Privacy Policy. ContentMap may save the data longer if necessary to comply with legal requirements or to safeguard ContentMap's legal interests.

Request for deletion

ContentMap saves personal data as long as you do not request that we delete your data and stop communicating with you.

To whom do we disclose personal data?



To whom do we provide information?

ContentMap will disclose your information to third parties, such as ContentMap's subsidiaries, marketing partners, and providers of credit information services.

How can a third party use the information?

Third parties to whom ContentMap discloses information or otherwise provides information about a customer or visitor to ContentMap's website may only use the information for the purpose of selling and marketing ContentMap's and ContentMap's partners and group companies' services and products or for the purpose of delivering services related to ContentMap's agreement with you as a customer or visitor to our website.

Legal requirements

Personal data will be disclosed by ContentMap if necessary to comply with applicable legal or regulatory requirements, to protect ContentMap's legal interests, or to detect, prevent or alert to fraud and other security or technical issues.

Re-sale of personal data

ContentMap will not sell your personal information to third parties.

Change to our privacy policy


ContentMap has the right to change the Privacy Policy and we will notify you with reasonable notice when changes are made to the Privacy Policy.

The protection of your personal data


​​​​​​​We want you to be able to feel safe when you submit your personal information to us. We have developed and implemented the necessary security measures to protect your personal data against unauthorized access, alteration, and deletion.

Your rights


ContentMaps's responsibility

ContentMap is responsible for ensuring that your personal data is processed in accordance with applicable law.

Changes to your information

At your request or on your own initiative, ContentMap will correct, de-identify, delete or supplement information that is found to be incorrect, incomplete or misleading.

What you can request

  • Access to your personal information.
  • Correction of your personal data.
  • Deletion of your personal data.
  • Limitation of treatment. This means that your personal data is marked so that it may only be processed for certain limited purposes.

Complaints

You have the right to submit any complaints regarding the processing of your personal data.

Cookies


When you visit our website, we use cookies, which you will find more information about in our cookie policy.

Contact us


​​​​​​​You can contact us about this Privacy Policy in writing or by email to us at the address below:

ContentMap
Dr. Lindhsgata 6
Göteborg, O, 413 25, Sweden
​​​​​​​
email: ​​​​​​​​​​​​​​hello@contentmap.se