We provide a complete range of Crew Resource Management training services for airlines and aviation operators at worldwide locations to suit your requirements.
Our Crew Resource Management facilitators and examiners have both wide experience as operational aircrew and extensive experience as CRM trainers and examiners. We work closely with our clients to develop and deliver CRM programmes in order to meet your specific demands. Our CRM training courses are flexible and designed to meet the needs of your organisation, including course materials and case studies relevant to the nature of the operations. Our standard course program, which can be modified to comply with the requirements of any Aviation Authority and Operator, is based on EASA Implementing Rules Subpart N.
We can provide CRM Training aimed at the following levels:
CRM Trainers Core Course
CRM Trainer Refresher Course
CRM Human Performance and Limitations
CRM Initial, Conversion and refresher training for aircrew
High quality CRM courseware, trainer manuals and presentations
Bespoke CRM courseware design
Subjects include, as required and appropriate for the relevant level:
Human factors in aviation
General instructions on CRM principles and objectives
Human performance and limitations
Threat & error management
Personality awareness, human error and reliability, attitudes and behaviours, self-assessment and self-critique
Assertiveness, situation awareness, information acquisition and processing
Company safety culture, SOPs, organisational factors
Stress management, fatigue & vigilance
Information acquisition & processing, situation awareness, workload management